How to Change Your D5 Account Email?

Change email | Change binding | Account Email

You can now update your account email directly within MySpace. Path: Go to MySpace > Settings > Account.

The Process:

  1. Click the "Change" button next to your email address.

  2. The system will send a verification code to your original email for security authentication.

  3. Once verified and the new email is linked, a notification will be sent to your old email address confirming the change.

Note: For security reasons, you can only change your email once per calendar year. Please proceed with caution.


Why can't I launch the "Change Email" window?

In the following scenarios, the email change pop-up will not open, or the feature will be unavailable:

  • SSO Login: Users who log in via Single Sign-On (SSO) systems.

  • Linked Google ID: Accounts currently linked to a Google ID.

  • Pending Team Invitations: Users with outstanding team invitations that have not yet been accepted or resolved.

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