> For the complete documentation index, see [llms.txt](https://docs.d5render.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.d5render.com/workflow/general-questions/why-does-it-prompt-could-not-reach-server-timeout-during-syncing.md).

# Why does it prompt "Could not reach server (timeout)" during syncing?

<figure><img src="https://3611830798-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MjbN1iGmN_HBnj_fyU9%2Fuploads%2FkcoV1BehYlm3ac7O3EA2%2Fimage.png?alt=media&amp;token=1c024fb5-809d-412f-adc6-1f3cde2be47c" alt=""><figcaption></figcaption></figure>

This error is usually caused by **port** conflicts. <br>

Suggestion: Please restart the device and connect with D5 again.
