> For the complete documentation index, see [llms.txt](https://docs.d5render.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.d5render.com/user-guide/common-pop-up-windows/why-prompt-dx12-is-not-supported-on-your-system..md).

# Why prompt 'DX12 is not supported on your system. '?

<figure><img src="/files/oiISG2rmfFxaM2itqPj8" alt=""><figcaption><p>DX12 Error</p></figcaption></figure>

You may have installed an unsuitable driver for your graphics card. Go to NVIDIA's official website to re-download the graphics card driver and install it.
