# Education Version FAQs

{% hint style="danger" %}
Please use your <mark style="background-color:yellow;">EDU email</mark> for the application.

* **Email addresses ending with Gmail, Hotmail, Outlook, Naver, etc** are **NOT** permitted for EDU license applications.
* If the email address you are currently logged in does not meet the requirements, you can access [**Learn about Secondary Verification**](https://docs.d5render.com/d5-account-and-purchase/secondary-verification-instruction-guide-for-edu-license) to check what can be done next.
  {% endhint %}

## D5 for Education: Application Guide

### - How to apply for the Educational License?

> **Note:**&#x20;
>
> Please update D5 to version 2.11 or higher before applying.

1. Open D5 Launcher (version 2.11 or above)

<figure><img src="/files/n858vjdGmMbHZkPnJAWd" alt=""><figcaption><p>Versions 2.11 and later---D5 Launcher</p></figcaption></figure>

2. Log in or Sign up for your D5 account, ensuring that it is currently in **Community** status.

<figure><img src="/files/cFi3xg4oeCxjHNupxwAX" alt=""><figcaption></figcaption></figure>

3. Open the Account panel and click **Get D5 for Education** to begin the application process.

&#x20;      a. Before entering application, if the email address you are currently logged in does not meet the requirements, clicking on it will display a pop-up window with an explanation. You can select the [**Learn about Secondary Verification**](https://docs.d5render.com/d5-account-and-purchase/secondary-verification-instruction-guide-for-edu-license) button to access Help Center.

<figure><img src="/files/MnZNELBogny0BURKAbfC" alt=""><figcaption></figcaption></figure>

&#x20;      b. If the email address you are currently using is eligible, you will be directed to the application form page. Before starting the application, please verify that the device binding is accurate.

<figure><img src="/files/YFPg64vt0Ucj26vV36j9" alt=""><figcaption></figcaption></figure>

4. Fill in the requested information and submit your application. The approval result will be sent to you via email within 7 working days.

<figure><img src="/files/1ENhWCLuOsMHMyHTN9zL" alt=""><figcaption></figcaption></figure>

### - How to use the Educational License?

1. Upon approval, you will receive a notification email (please check your spam folder as well).
2. Log in  again to begin using the educational version.
3. Note: The educational license is tied to the device used during the application process. It can only be utilized on that specific device and cannot be unbound or transferred during the validity period.

## Frequently Asked Questions

1. What's the difference between D5 Pro and D5 for Education?

D5 for Education is free of charge, and offers most valuable features and assets exclusive to D5 Pro (excluding AI updates post 2.7). You can output renderings without any watermarks. It is a fixed-seat license, which means your Edu account is limited to only one particular computer. Please note that the D5 educational license is only available for educational and research purposes.

2. How do I qualify for a educational license?

The D5 educational license is accessible to full-time students, faculty members, and education administrators affiliated with universities or officially recognized educational institutions, including community colleges, vocational/training colleges, and professional schools. To qualify for this license, you must provide evidence of your current academic enrollment or employment, so be sure to apply using your academic email address.

Required documentations for student, e.g.:

* Student ID card (or equivalent document if there is no ID card in your university)
* Proof letter with your university letterhead verifying your enrollment status
* Transcript of records (only required for students who are unable to provide a proof letter)

Required documentations for educator, e.g.:

* Photo or scan of school ID indicating teaching status
* Photo or scan of a license/certification indicating teaching qualification
* Photo or scan showing employment status at your university/educational institution
* Document proving an organization’s status as a government recognized educational institution

The proof document must have:

* The issuance date (no older than three months)
* Your full name
* The name of your university or educational institution

{% hint style="warning" %}
**Note:**

If you are uncertain about the requirements for uploading files, please click **"Click here to view an example"** for a reference.
{% endhint %}

3. How long does the Educational License last?

It's valid for 180 days. You can renew it by applying again **15 days before it expires** if you still meet the requirements then.

4. Why can’t my account apply for the Educational License?&#x20;

Please note that only a D5 **Community** account can apply for D5 educational license. To check whether you account is D5 Pro, visit [MySpace](https://myspace.d5render.com/) > [Subscription](https://myspace.d5render.com/overview).

<figure><img src="/files/1IMiUYPvlj1bDo4fgTYj" alt=""><figcaption></figcaption></figure>

5. Who is not eligible for the Education Plan?

* Course participants at training centers and retraining programs: As training centers and retraining programs are not qualified educational institutions, users attending such courses are therefore not eligible for the Education plan.
* Professional instructors: Professional instructors and freelancers who work for an Authorized Training Center, a D5 reseller, or an independent training provider are not eligible for the Education plan. You may be able to purchase D5 subscription or access one belonging to an organization you're employed by.

6. How long does it take for the approval of the educational license application to be completed?

D5 for Education now supports self-service application information via D5 client (version 2.11 and later), and the review will be completed within **7 working days**.

7. Why is there no response to the application for the educational license?

Under normal circumstances, the review process will be completed within **7 working days** and the result of the application will be replied to the user via **email** (if the application is rejected, the reason will also be noted in the email).

8. Can I replace/change my device during the duration of the educational license?

The educational license is **a fixed-seat license** bound exclusively to a single device for its entire duration. Switching the bound device while the license is active is not supported. You must wait until the license expires to reapply and bind it to a new device.

9. Why can't I log in my Edu account? What does "Please log in in your Edu account on the bound device" mean?&#x20;

If you have indeed changed your device, you will be unable to log in to that edu account and will receive the prompt 'Please log in in your Edu account on the bound device'.

<figure><img src="/files/DP1y3PeqVsM8Us8vEj3d" alt=""><figcaption></figcaption></figure>

Now users can unbind devices via MySpace themselves. After unbinding, the account will automatically revert to the Community version, and users must reapply through the client.

{% hint style="danger" %}
Please note that unbinding is permitted **only once per calendar year**. Please proceed with caution.
{% endhint %}

<figure><img src="/files/CbYhZgfb3NnEoRcrpWxV" alt="" width="563"><figcaption><p>MySpace-Device Management</p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.d5render.com/d5-account-and-purchase/education-version-faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
