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# When launching D5 from D5 Converter, why is the window not displayed fully/stuck/shows white border?

<figure><img src="/files/BSVplaWDcsXTGrC621iE" alt=""><figcaption></figcaption></figure>

There may be process conflicts during the launch of D5 from the modeling software, resulting in D5 not being fully launched.

Solution: You can try to start the D5 client via D5 Launcher, and then click the \[Connect to D5 Render] button from the D5 converter in the modeling software.